Selasa, 31 Maret 2015

Understanding The Need For Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

Work stations like these have to be protected with pass-codes though. This is important especially since these computers may be used towards gathering pertinent data. It is when people actually forget these security codes that problems arise. Good thing there are solutions like Active Directory Password Reset that you can use.

Most businesses have their own facilities that will resolve these log in issues that employees tend to experience every so often. Help desks like these are being manned by technicians. They would be responsible towards ensuring that employees who get locked out of their computers can get their log in details back.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

Businesses need to find a different solution that would address the passcode issues addressed at a much lesser time a good solution would be one that would only require a few minutes to take effect. This would mean that downtime is significantly minimized. In addition, productivity losses are prevented too.

Most firms these days have been advocating the use of self service solutions that would allow them to get their security codes get reset without the need for a ticket. They do not really require technical assistance anymore to get the issues resolved. Using the active directory would allow them to get the code reset done.

It has been found out the many of the technical issues that employees tend to send to help desk involved resetting passwords. Losing their login information often constitutes majority of the work that the technicians have to attend to. With a self-help option though, these numbers can be significantly reduced.

Resetting the login details should be easier if one is using the Windows operating system. All that needs to be done is press Ctrl+Alt+Del keys. This will help bring up the active directory option, there should be a choice there in the list that allows one to change the password. This should address the issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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