When is free one thing other than free? When HP weighs a totally free Nook offer, notes The Consumerist.
Returned Nook tends to make nothing free
The Consumerist tells the tale of Brian, a customer who was in the market for an HP laptop. He purchased an Ultrabook as part of a Cyber Monday promotion that involved a free Nook e-reader. Anything was fine until Brian decided the Ultrabook was not precisely what he was trying to find. When he went to return the computer, Brian was really charged $99 plus tax out of the return funds from the laptop. It was the cost of the Nook, which HP wouldn't take back.
Others have had same issue
Brian is not the first customer to see this type of issue. The consumer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the cost of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the customer "will not get the $106 they were charged for (the Nook)."
Wait, was not it a totally free Nook?
HPs fine print explained that the Nook was priced with the laptop meaning it is not actually free at all. The consumer had to pay for it based on the terms of the transaction.
The "free Nook" sting is still there and makes a number of people upset since it cannot be returned, though it can be sold at the consumer's discretion.
Returned Nook tends to make nothing free
The Consumerist tells the tale of Brian, a customer who was in the market for an HP laptop. He purchased an Ultrabook as part of a Cyber Monday promotion that involved a free Nook e-reader. Anything was fine until Brian decided the Ultrabook was not precisely what he was trying to find. When he went to return the computer, Brian was really charged $99 plus tax out of the return funds from the laptop. It was the cost of the Nook, which HP wouldn't take back.
Others have had same issue
Brian is not the first customer to see this type of issue. The consumer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the cost of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the customer "will not get the $106 they were charged for (the Nook)."
Wait, was not it a totally free Nook?
HPs fine print explained that the Nook was priced with the laptop meaning it is not actually free at all. The consumer had to pay for it based on the terms of the transaction.
The "free Nook" sting is still there and makes a number of people upset since it cannot be returned, though it can be sold at the consumer's discretion.
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